Public Utilities (Amendment) Bill
Ministry of Sustainability and the EnvironmentBill Summary
Purpose: The Bill aims to safeguard drinking water quality and enhance the regulation of plumbing by expanding the licensing scheme to include both water service and sanitary plumbers, closing regulatory gaps for drinking water provided to the public, and granting authorities broader powers to investigate water quality incidents and protect reservoirs.
Key Concerns raised by MPs: Er Dr Lee Bee Wah highlighted the risks posed by unlicensed plumbers and substandard materials from overseas, while Mr Png Eng Huat expressed concern that the new licensing requirements would be too burdensome for older, non-English speaking plumbers, suggesting a provisional license for these "old-school" tradesmen. Additionally, Ms Joan Pereira advocated for the certification of specialized plumbing skills and requested that the Public Utilities Board’s online database include more detailed information on plumbers' specific expertise.
Members Involved
Transcripts
First Reading (8 January 2018)
"to amend the Public Utilities Act (Chapter 261 of the 2002 Revised Edition) and to make consequential and related amendments to certain other Acts",
presented by the Senior Minister of State for the Environment and Water Resources (Dr Amy Khor Lean Suan) (on behalf of the Minister for the Environment and Water Resources); read the First time; to be read a Second time on the next available Sitting of Parliament, and to be printed.
Second Reading (6 February 2018)
Order for Second Reading read.
11.31 am
The Senior Minister of State for the Environment and Water Resources (Dr Amy Khor Lean Suan) (for the Minister for the Environment and Water Resources): Mr Speaker, on behalf of the Minister for the Environment and Water Resources, I beg to move, "That the Bill be now read a Second time."
The key objectives of the Public Utilities (Amendment) Bill are to enhance the regulation of plumbing works and drinking water quality.
A vital part of any country's water supply management is ensuring water quality. Singaporeans enjoy the convenience of clean and wholesome water at the turn of a tap. This does not come easy, but is achieved through forward planning and careful implementation of sound policies and programmes.
The Bill before the House today seeks to ensure that the quality of the water supplied to Singaporeans remains uncompromised, even with changing conditions.
Plumbing is essential for our access to potable water. While the Public Utilities Board (PUB) ensures the safety and adequacy of the water it produces, owners of premises are responsible for the maintenance of their building's internal pipes and water tanks. Plumbing is also important for the protection of public health, as a well-functioning sanitary system channels used water away effectively.
Currently, PUB regulates water service plumbers who carry out works on the potable water system, but not sanitary plumbers who carry out works on sanitary appliances and facilities, as the latter were deemed less complex.
While this regime has not caused issues thus far, our water and sanitary plumbing systems are becoming more integrated and complex, particularly in large-scale and high-rise buildings, with concealed piping systems becoming more common. There is also increasing adoption of alternative water systems in commercial and industrial developments like NEWater and rainwater harvesting.
All these systems must be built properly by competent plumbers to prevent cross-contamination between the potable water system and the non-potable or sanitary systems. While we have not experienced cases of cross-contamination, this has happened elsewhere, such as in Alameda City, California, where a cross-connection between the city’s drinking water supply and a non-potable irrigation well rendered parts of the city’s water supply undrinkable for days.
We will, therefore, strengthen the regulation of critical plumbing works and ensure that plumbers have the skills and knowledge to undertake complex works.
For instance, sanitary pipes need to be laid such that they are both air-tight and water-tight, otherwise public health may be affected. The Bill will expand PUB's current licensing scheme for water service plumbers to include sanitary plumbers under the revised Licensed Plumber (LP) scheme. PUB will specify eligibility requirements, such as training and competency requirements, for all LPs. Home owners, consumers and developers will be assured of the quality of work carried out by these trained and licensed plumbers. The Bill will also provide for PUB to give directions to LPs as well as professional engineers to rectify works which contravene requirements.
To ease the change to the LP scheme for incumbent plumbers, the Bill provides for a six-month transitional period from the effective date of the LP scheme. During the transitional period, eligible incumbent plumbers can continue to carry out their respective vocations pending receipt of the new LP licences.
Since the announcement of the proposed LP scheme in April last year, PUB has been working closely with the industry to facilitate the entry of plumbers into the LP scheme. To date, 96% of the 863 existing plumbers, who are either PUB's Licensed Water Service Plumbers (LWSPs) or plumbers registered with the Singapore Plumbing Society (SPS), are already qualified to be LPs. The remaining plumbers are either undergoing the Building and Construction Authority (BCA) Academy's Builder Certificate Plumbing and Pipefitting Course and/or PUB's two- or three-day conversion course. They will qualify as licensed plumbers after passing the requisite assessments.
Other than helping existing plumbers upgrade their skills, we also want to encourage new entrants to join the profession. Since the announcement of the scheme, 25 persons of varying backgrounds, ranging from those with GCE "O" level qualification to degree holders, have successfully completed the requisite courses by BCA Academy and PUB.
Among them is 55-year-old Mr Lim Choon Sin, currently a mechanical and electrical contractor with GCE "O" level qualifications, and 36-year-old Mr Tan Jixiang, an engineering graduate, who will qualify as LPs when the scheme comes into effect.
We recognise that not all plumbing work needs to be regulated. PUB has drawn up a list of simple plumbing works which do not affect the integrity of the water supply or sanitary network. For instance, the changing of the flushing mechanism within a flushing cistern and the changing of taps need not be carried out by an LP. Such excluded works will be set out in subsidiary legislation. Consumers can refer to the PUB website for the list of such works. For works that do require an LP, they will also be able to refer to the website for the online database of LPs when the new scheme takes effect.
Mr Speaker, I will next cover the regulation of drinking water. It is crucial for public health and safety reasons for there to be regulatory oversight over the quality of drinking water. Regulation of water quality is currently the responsibility of the National Environment Agency's (NEA's) Drinking Water Unit (DWU) and PUB.
However, NEA's existing powers do not cover drinking water that is provided free of charge. The Bill seeks to close this gap by expanding the regulatory scope to cover all water suitable for drinking that is provided in the course of business, and to the public, except for water that is already regulated by other agencies. Besides this, DWU officers will be provided with powers, similar to those that PUB officers already have, to enter premises to conduct investigations of water quality incidents, which will enhance the DWU officers' response time in dealing with such incidents.
As the public looks to PUB for any water quality-related matters, PUB remains the primary responder. Upon receiving feedback from the public, PUB will first investigate and, if they determine that the issue is caused by a failure of the technical integrity of the water supply, PUB will then take action against the appropriate party. If the failure was the result of any other cause, then the matter will be referred to DWU.
DWU will also continue to have oversight over the quality of the drinking water provided by PUB. With these enhancements to our regulatory system, we can be assured that our drinking water will continue to be clean, wholesome and safe.
Besides these, the Bill includes other amendments to improve operations and allow for the smooth functioning of PUB. For instance, the Bill provides PUB with the powers to regulate the transport of dangerous cargoes as well as board vessels to investigate offences so as to protect water quality in our reservoirs and waterways.
Mr Speaker and Members of the House, let me conclude. The proposed enhancements to the Public Utilities Act are forward-looking and aim to ensure that good and safe water continues to be conveyed and enjoyed by all Singaporeans. We have seen from water crises around the world how things can go from right to wrong very quickly, often with just one misstep in the long complex chain of supplying water. One example is the contamination case in Flint, Michigan, in the United States where lead from ageing pipes leached into the water supply. Once public confidence in their water supply is lost, it is hard to regain, and affected communities take years to recover. We are determined never to let this happen and will continue to strengthen our water system so that Singaporeans will always have access to good, wholesome water. Mr Speaker, I beg to move.
Question proposed.
Mr Speaker: Er Dr Lee Bee Wah.
11.39 am
Er Dr Lee Bee Wah (Nee Soon): Mr Speaker, Sir, these proposed amendments to the Bill are timely because water and sanitary plumbing systems are getting more integrated and complex, with constantly-evolving building designs. Plumbing works have become more integrated and concealed, presenting higher risk of cross-contamination between the water and sanitary systems if not built properly by plumbers. Furthermore, many of our homes are getting older, they will need repairs and upgrades and these have attracted many smaller contractors, and even freelancers, working on jobs into our homes. I am not sure all of them are, indeed, qualified persons under the existing Act.
Our water supply, sanitary and drainage system is an important artery, just like the blood vessels that deliver oxygen-rich blood from the heart to the body tissues. We need to get people who are competent, and with proper training and knowledge, to ensure that all homes are well-served.
I fully support the Bill which seeks to license the plumbers, including sanitary plumbers, so that the home owners can be assured that they have competent people doing the plumbing works or repairs. I am pleased to understand that SPS and the Singapore Sanitary Ware Importers and Exporters Association have been in conversation with PUB. We all know how messy it can be if you have problems with sanitary plumbing works and it is good that PUB is ensuring that these plumbers get the right training. I would like to ask the Minister if the courses offered at the Institute of Technical Education (ITE) are continually reviewed to ensure that they keep pace with the industry needs. I believe if we get plumbers who are competently trained in different areas of plumbing, then it would also be good for home owners as they do not have to run around scouting for different plumbers.
Some unlicensed plumbers, including those from across the Causeway, may be cheap, but they may be doing work through trial and error, or based on whatever experience they have amassed. They may not properly understand the mechanics in plumbing. For example, I heard from a home owner who, for several years, have to suffer from water hammer or noises from his water pipes because they were not properly installed before they were concealed. What is worse is that there is no way to seek redress as he could not locate or contact the plumber.
Next is the issue of the quality of the material. Many residents told me that many plumbers nowadays come from across the Causeway. They come in vans and cars or even carry a few pieces on motorbikes. How do we ensure that the materials that they use, such as pipes and fittings, are meeting Singapore's standards? Is PUB working with our Immigration and Checkpoints Authority to address this problem?
Next, is their workmanship up to the standards required by PUB? And there are some other concerns raised.
First, the transition period, the six-month transition period: is this sufficient? Is there sufficient capacity to train all existing plumbers? Next, will the Housing and Development Board (HDB) and PUB exercise stricter control over our renovation contractors and ensure that only licensed plumbers are allowed to carry out plumbing works? The last concern is how to ensure that this will not be just another layer of rubber stamping. Mr Speaker, Sir, in Mandarin, please.
(In Mandarin): [Please refer to Vernacular Speech.] Plumbing systems are like the city's arteries. Hence, licensing plumbers is a timely move.
The Government should make sure that the plumbing courses offered on the market are comprehensive and keeping up with the times. Only by doing so can we ensure the quality of our plumbers.
Many people these days look for plumbers on the Internet. Many plumbers from neighbouring countries come directly to our homes. Some local plumbers told me that some licensed plumbers would pass on the jobs to unlicensed plumbers after getting the jobs. How can the Government prevent unlicensed plumbers from operating in Singapore?
Another problem is that plumbing materials can be easily brought in from other countries, even unauthorised models. Will the authorities pay attention to this problem?
Mr Speaker: Mr Png Eng Huat.
11.44 am
Mr Png Eng Huat (Hougang): The Public Utilities (Amendment) Bill is a step in the right direction and consumers can expect to benefit from having peace of mind knowing that public health standards are maintained and their interests are better protected.
The importance of a plumbing system in a modern and densely populated city like ours cannot be understated. A badly designed or maintained water reticulation or sanitary system is a recipe for disaster. A case in point was the contamination of the water supply system in a mixed development in Bukit Timah in August 2000, where over a hundred people were sickened by contaminated water in the incident.
While legislation and licensing can help raise the competency of the plumbing industry, experience does matter when it comes to giving consumers peace of mind. In the water contamination case cited earlier, the plumber appointed by the management corporation was licensed but he could neither anticipate the potential risk of the badly designed water supply system nor prevent the contamination from happening.
Under clause 21 of the proposed amendments in this Bill, those who are licensed under the existing LWSP scheme and who also hold the SPS registration certificate, will automatically qualify for the new LP scheme. The rest of the practising plumbers would have until 30 September 2018 to bring their necessary qualifications up to par to qualify for the new LP licence. That will entail attending sanitary and water service plumbing courses conducted by PUB, as well as to pass an assessment test. The courses and assessment are on top of attaining a baseline BCA Builder Certificate course in Plumbing and Pipe-Fitting or equivalent.
Mr Speaker, the above prerequisite to obtain a LP licence would be too onerous for freelance plumbers and those old-school plumbers who fashioned their trade based on good old fashion hard work, honesty and work experience gained over the years. Some of these seasoned plumbers are non-English speaking and may only converse in their native mother tongues or dialects, but they are armed with a wealth of knowledge and experience honed from the school of hard knocks. For some of them, plumbing may be the only tools of the trade they know, and their livelihood would come to an end in two months’ time, if they are unable to qualify for an LP licence.
While I support the Bill, I wish to seek the indulgence of the Minister to look into making some provisions for these plumbers so that they can carry on working until such time when they decide to call it a day. Some of their work involves only replacing old pipes, nothing complicated and nothing to design.
Can PUB offer the prerequisite courses and assessment for the new LP licence in a language other than English? Can the assessment test be administered in dialects? Can PUB make an exception to waive the prerequisite courses and assessment for plumbers who can prove they have the necessary work experience and have been working in the industry long before even some of us in this Chamber were born?
Mr Speaker, this group of old-timers in the plumbing trade is shrinking over time, just like our pensioners. When the compulsory MediShield Life was introduced, pensioners were worried they would be worse off but it turned out that their entitled medical benefits under their respective pension schemes remain unchanged. MediShield Life coverage, although compulsory, does not kick in for some pensioners.
Would the Ministry consider making a similar exception to allow this group of old-school plumbers to continue to ply their trade without the compulsory LP licence, after PUB has made the necessary assessment of their competency? Can PUB issue these plumbers with a non-renewable provisional licence of three years, for example, so that these seniors can have ample time to make other plans and wind down their trade over time?
We are an ageing society. We are witnessing the passing of a generation of tradesmen and craftsmen from an era gone by. The good old hawker, the Yellow Top taxi driver, the old-school plumber, to name a few, would probably ply their trade one last time in this decade or so. No one is more disrupted than these senior tradesmen and craftsmen as we embrace the digital economy. Could we not give these Pioneer workers a longer runway to adapt, change and to wind down their trade?
There is a Motion in the Order Paper today calling for this House to recognise our seniors as a gift to our society. It calls on the Government to continue to strengthen support for our seniors to age with dignity and to spearhead community efforts to create a society where they can thrive. Mr Speaker, allowing some of our seniors to continue their old trade in their sunset years, even for a fixed period of time, would send a clear message that this Government does support our seniors to age with dignity.
Mr Speaker: Ms Joan Pereira.
11.49 pm
Ms Joan Pereira (Tanjong Pagar): Mr Speaker, Sir, I rise in support of the Bill. It addresses one of the dilemmas for home owners who are in need of the services of a professional plumber. The Bill, while it imposes on the plumbers to be properly trained and updated on their skillsets, needs to address one important area that would greatly help the thousands of households who would be looking for professional licensed plumbers.
There are a few ways home owners would commonly go about to get a plumber. One is recommendation from friends or relatives. The other is to look up the listing via the web, including the PUB website, and the third is to turn to the Town Council or management corporation strata title (MCST) for assistance. Many licensed plumbers would tell you they can do everything. But by the time they get to your house, you know they are simply trouble-shooting the problem. I will share an example. Assuming you want a plumber who can handle a water-hammer issue in your home. You will realise that many of them may not be trained in this area of work.
So, while I commend the Bill for spelling out the licensing requirements of the licensed water and sanitary plumbers, I hope the PUB can do more by giving them certification in specialised areas. Get our plumbers to specialise in areas like tackling water hammer, regulating water pressure, water tank pumps and so on, so that, besides the general training, they can each add value by having a specialisation.
It is good that licensed plumbers be proficient in both water service and sanitary plumbing works. It offers added convenience for consumers, who may otherwise have to engage multiple service providers. I hope PUB can give more information on its website. Currently, the PUB website gives the following: licence number, name, block unit number, street name, postal code, business telephone and business hours. But what is helpful is to also indicate their areas of specialisation.
Plumbing as a vocation and means to make a living was fairly popular in post-war Singapore such that, by 1956, SPS was founded to represent the interests of this industry. Many self-employed plumbers picked up and refined their plumbing skills through gaining experience on the job.
Today, many of them are senior citizens but continue to be very active in the industry. Their job serves as their livelihood in their twilight years. My concern is that in our bid to upgrade industry standards, these plumbers, who are senior citizens, may inadvertently be deprived of their jobs if they have difficulties learning all the required skills to get certified. Sir, in Mandarin.
(In Mandarin): [Please refer to Vernacular Speech.] I note that registration and invitations for the courses are all being done by email. My concern is that this can be a challenge for this group of elderly plumbers, many of whom may not be Internet-savvy. They may also not be aware of the procedures to get licensed or even the need to be licensed. Can I ask if the Ministry has any measures to help those SPS-registered plumbers who are not Internet savvy? In addition, what about those who are not registered with SPS and what will be done to reach out to them to get the necessary qualifications? On this note, I would like to ask if the Ministry has a target to have a minimum number of licensed plumbers as a ratio to the number of flats in Singapore.
Although the licensing scheme for plumbers was announced last April, some of these freelancers may not be aware that only PUB LPs licensed under this revised scheme will be allowed to install, fix and maintain plumbing systems for water service and sanitary works. There are only three months left. How many have obtained their qualification? For those who have yet to undergo or still undergoing the course, would they be allowed to continue with their livelihood in the interim period? And, if they are unable to complete the course due to learning difficulties, can the duration be extended? Next, as some of these plumbers may not be proficient in English, could the courses be conducted in other languages as well?
The cost of the Builder Certificate Course is significantly subsidised under the mid-career enhanced subsidy. Nevertheless, it still comes up to over $600, a sum which is hefty to the low-income and needy. This course is required by plumbers without acceptable plumbing qualifications and many elderly freelance plumbers will likely fall into this group. Will assistance be available to those who have difficulties affording it?
(In English): I hope that those affected by this upgrade will see this as an opportunity to pick up new skills and formalise their knowledge. Ultimately, it would help open opportunities and equip them with modern plumbing skills. The Builder Certificate course will be a worthy investment. Given that there are so many new flats, the demand for their services would certainly increase. Ultimately, consumers, too, will benefit from having a larger pool of professionals who provide quality plumbing services to tap on.
Mr Speaker: Mr Louis Ng.
11.56 pm
Mr Louis Ng Kok Kwang (Nee Soon): Sir, I welcome this move to revise the licence for this LWSP scheme requiring all sanitary plumbers to be licensed under a new LP scheme, along with water service plumbers. Efforts to streamline regulations and combine both types of plumbers under a single scheme can only lead to enhance professionalism for the plumbing industry.
Enhanced professionalism of our plumbers can only lead to a more reliable water system with fewer faults. These points will benefit all Singaporeans and I stand in support of this Bill.
I understand that the interim period given to plumbers to undergo training for the new licence is six months from 1 April to 30 September this year. After this period, plumbers who have not undergone additional training will not be able to offer their services.
I would like to ask how this six-month duration was determined and the factors considered to ensure that this length of time is sufficient. The Senior Minister of State had mentioned earlier that 96% of plumbers will be able to obtain their new licence. But can the Senior Minister of State also confirm that the other 4% will be able to complete their training and obtain a new licence by the deadline of 30 September?
Next, I would also like to ask what steps PUB had taken to ensure that our nation's plumbers have been well-informed of these changes and what steps will be taken to ensure a smooth transition for this group. Were stakeholder consultations conducted prior to the Bill and, if so, what were some of the concerns raised and how were they addressed? Other groups which I believe would be affected that the Senior Minister of State had also mentioned include the handymen who want to upgrade themselves and obtain a plumber's licence. I understand that the information has been published on the PUB website. But as many in this group are older in their years or less educated, they may need additional assistance navigating these changes and I hope that the Senior Minister of State and the Ministry will consider this.
Next, I also understand that LWSPs are required to attend a mandatory refresher course once every three years. Will sanitary plumbers, once under the new LP scheme, be also required to take this course?
Lastly, from the consumers' point of view and as many Members have raised, let us, say, if I am renovating my house and need a plumber, how would I know if my usual plumber has obtained a new licence? Would the new LPs carry around a card? Furthermore, let us, say, if I need repairs for the water pipe in my house, how would I know if I am required to engage the services of an LP or if a freelance handyman would suffice? Notwithstanding the above clarification, Sir, I stand in support of this Bill.
Mr Speaker: Mr Gan Thiam Poh.
11.58 pm
Mr Gan Thiam Poh (Ang Mo Kio): Mr Speaker, Sir, in Mandarin.
(In Mandarin): [Please refer to Vernacular Speech.] I support the Public Utilities (Amendment) Bill. The new licensing framework for plumbers will make Singapore's qualified plumbers more professional, and it is conducive to the improvement of industry standards. This will also help ensure the quality of water and sanitary services provided to Singaporeans and maintain the standard of our public sanitation.
As the plumbing systems are getting more complex, plumbers must be equipped with the necessary knowledge and skills to ensure the standard and safety of our water, and the health of the water users. For example, plumbers must understand the relevant regulations, the designs provided by developers and house owners, and know under what circumstances they should apply for permission from PUB. The new measures will also allow Singaporeans to enjoy more convenience, both in terms of water service and sanitation works. They only need one plumber to carry out these two types of work.
Although PUB allows unlicensed freelance plumbers to continue to do simple works, such as clearing pipes, changing taps or the hose to the taps, installing, changing or dismantling basins, and replacing floor traps or the cover of the drainage, this new regulation will, nevertheless, greatly affect their livelihood.
Many plumbers are experienced older workers who speak dialect mostly. One of the licensing conditions is that they must have BCA Academy’s Builder Certificate for plumbing and pipe fitting. The minimum requirement for applying this course is to have a “workplace Literacy and Numeracy Level 4 Certificate”. Just like my other colleagues have mentioned, can the authorities consider helping this group of plumbers because the written English test is not to their advantage? Is there any way that the Government can help improve their English standard?
I would like to ask whether PUB can provide these plumbers with more convenient channels to undergo training and upgrade, so that they can obtain the certificate soon.
Lastly, I would like to ask the Senior Minister of State whether foreign plumbers who conduct water or sanitary works are also going to be licensed. Moreover, does PUB have enough inspectors to check on whether works are done by qualified plumbers?
Mr Speaker: Senior Minister of State Amy Khor.
12.02 pm
Dr Amy Khor Lean Suan: Mr Speaker, first, I would like to thank the Members who have spoken for their support and comments on this Bill. Er Dr Lee Bee Wah, Mr Gan Thiam Poh, Ms Joan Pereira and Mr Louis Ng have spoken on helping existing and would-be plumbers to continue to serve in this important trade and facilitating their entry into the new LP scheme. We share this important objective. Let me first address the issue of providing sufficient time for transition to the new scheme.
PUB announced its intention to roll out the new licensing scheme some 10 months ago, in April last year. Even prior to the announcement of the scheme, PUB had engaged SPS extensively. After the announcement via several media channels – newspaper, radio, television, including in vernacular languages, as well as circulars – weekly public briefing sessions were held for 10 consecutive weeks to share details with interested stakeholders. All of PUB’s LWSPs and members of SPS were invited to the sessions. Other plumbers and members of the public also attended the sessions.
To facilitate the transition to the new scheme, additional runs of BCA Academy's Builder Certificate course and PUB’s short inhouse conversion course were mounted. As noted in my opening speech earlier, to date, over 96% of the 863 existing plumbers, who are either LWSPs or plumbers registered with SPS, have already obtained the qualifications to become LPs when the legislation comes into effect. In fact, among the 800-odd plumbers who have qualified to become LPs, more than 70% are aged 50 and above. Among them, there are plumbers who are in their 80s and have qualified to become LPs.
Of the remaining plumbers, around 10 will complete the Builder Certificate course by the middle of this year and around 20 will need to successfully undergo PUB’s two- or three-day inhouse conversion course.
Additionally, as noted in my speech earlier, another 25 who have the requisite experience but were neither licensed nor registered with SPS, have completed the necessary courses and will be able to become LPs when the Act comes into effect. Essentially, these are plumbers with the requisite experience but did not have the licence. They will be licensed when the Act comes into effect. During the six-month transition period, water service plumbers and those currently or formerly registered as sanitary plumbers with SPS may continue practising their respective trade pending their licence.
For those who have not completed their licensing requirements by the end of the six-month transition period from the effective date of the legislation, they can approach PUB which will assist them on a case-by-case basis.
While we encourage and help as many as possible to upgrade their skills and be certified, there continues to be a role for those who do not have the new licence. First, they can carry out plumbing works as long as they are working directly under an LP who will manage and sign off on the works. Second, they can carry out non-critical simple plumbing works for consumers on their own, such as clearing chokes and installing sinks, bathtubs and showers. There will continue to be a market for such work and a full list of unregulated works can be found on PUB’s website.
Ms Joan Pereira, Mr Gan Thiam Poh, Mr Png Eng Huat and Mr Louis Ng expressed concern that some plumbers, especially the older ones, may have difficulties getting certified due to language requirements or financial difficulties. Sir, in Mandarin please.
(In Mandarin): [Please refer to Vernacular Speech.] A minimum working proficiency of English is necessary, so that licensed plumbers can understand the regulatory requirements, read plans and submit forms to PUB.
While the courses are conducted in English, the instructors take a practical approach in helping participants understand the content. To accommodate plumbers who cannot manage the written assessment of PUB's two- or three-day conversion course, PUB facilitates oral assessments in other languages, such as Mandarin.
PUB has also worked with the BCA Academy to recognise the "Workplace Literacy and Numeracy Level 4" certificate for entry to the Builder Certificate course. So far, the plumbers who have engaged PUB are willing to take this course.
Take the case of 50-year-old Mr Anthony Cheng Lai Swee. He used to work for plumbing companies that carry out plumbing and sanitary work and is now doing freelance sanitary plumbing works. When the LP scheme was announced last year in April, he was initially concerned that he did not have the minimum proficiency in English to register for the Builder Certificate course. In the end, Mr Cheng decided to register for the “Workplace Literacy and Numeracy Level 4” course and passed the test, which allowed him to register for the Builder Certificate course. He has since completed the theory part of the Builder Certificate course and will be taking the practical part in March 2018. Mr Cheng was glad that SPS and PUB have been assisting and facilitating him to transit to the LP scheme.
(In English): As for financial assistance, PUB waives the fees of its conversion course for all existing plumbers on their first attempt and, beyond that, on a case-by-case basis. For the Builder Certificate course, a variety of subsidies may be used to offset up to 85% of course fees, such as the SkillsFuture Mid-career Enhanced Subsidy. Individuals can also use their SkillsFuture Credit. Most plumbers whom PUB has engaged thus far have no issues with the course fees. Nonetheless, if any plumbers face difficulties, I encourage them to contact PUB, and we will see how to further assist them.
Er Dr Lee Bee Wah and Mr Gan Thiam Poh expressed concerns over unlicensed foreign plumbers operating in Singapore. It is illegal for foreigners to work in Singapore without a valid work pass. Foreign plumbers with valid work passes who wish to practise in Singapore will need to be licensed. Let me emphasise that consumers who engage the services of unlicensed plumbers do so at their own risk. Plumbing systems have a significant impact on the quality of tap water and on public health. Enforcement action will be taken against the unlicensed plumber and the consumer. I urge consumers, when hiring plumbing services, to go to the register of LWSPs on PUB's website, or call PUB's 24-hour Call Centre at 1800-CALL-PUB, to find these plumbers or verify their status. This register will be expanded to cover all LPs once the new scheme is implemented. LPs will also be required to carry an authorised licence card from PUB for verification.
Er Dr Lee Bee Wah also brought up LPs subcontracting works to non-licensed plumbers. While LPs can do so, they must directly supervise and sign off on the works carried out by the unlicensed plumber. Should there be any non-compliance with the requirements and standards stipulated by PUB, the LP who signed off on the works would be held responsible. More importantly, even as we enhance the regulatory system, PUB will work with SPS to enhance consumer education so that consumers will be aware of the importance of using LPs for critical plumbing works.
Ms Joan Pereira suggested encouraging LPs to develop specialised skills in specific fields of work. While the LP scheme requires plumbers to be proficient in both water and sanitary plumbing works, they are free to elect the field of work that they wish to practise in.
Currently, to help consumers make a better choice when engaging a plumber, the register of LWSPs on PUB's website also indicates the types of services that some plumbers are offering. When the new scheme takes effect, PUB will extend the listing of types of services offered for sanitary plumbing on the register of LPs on PUB's website as well.
Er Dr Lee Bee Wah asked whether the courses offered at ITE are continually reviewed to keep pace with industry needs. The courses offered are in accordance with Singapore's current plumbing standards, and PUB will continue to work with educational institutions like ITE and BCA Academy to ensure their courses keep pace with industry needs. To answer Mr Louis Ng, LPs are also required to attend PUB's refresher courses once every three years to be kept abreast of the latest industry standards.
To conclude, the amendments to this Bill are an important step forward to ensure that Singaporeans continue enjoying clean and safe water. Therefore, I call on Members of the House to give their support to this Bill.
Question put, and agreed to.
Bill accordingly read a Second time and committed to a Committee of the whole House.
The House immediately resolved itself into a Committee on the Bill. – [Dr Amy Khor Lean Suan.]
Bill considered in Committee; reported without amendment; read a Third time and passed.