Interagency Collaboration to Introduce SingPass Account Reset Services at Migrant Workers' Recreation Centres

13 Mr Louis Ng Kok Kwang asked the Minister for Manpower whether the Ministry will consider working with other Government agencies to introduce services for the reset of SingPass accounts at the migrant workers recreation centres.

Dr Tan See Leng: Currently, migrant workers can reset their Singpass accounts in person at Singpass counters in community centres and ServiceSG centres or online through the Singpass portal. The Ministry of Manpower (MOM) has, additionally, put up guides on how to reset Singpass accounts in the migrant workers' native languages on the MOM website and in dormitories and recreation centres; and will also be incorporating the guides into the FWMOMCare mobile application.

MOM will work with other Government agencies to monitor the demand for such services by migrant workers and explore additional avenues to assist migrant workers if necessary.