Announcements on Peak-hour MRT Delays

1 Mr Leon Perera asked the Minister for Transport (a) whether the peak hour MRT delays experienced on 24 October 2017 were announced to commuters through all the usual channels and, if not, what was the reason; and (b) whether the delay had exceeded the 10-minute delay threshold beyond which such announcements are mandatory.

Mr Khaw Boon Wan: On 24 October 2017, SMRT operated the East West Line (EWL) train services at slower speeds due to a signalling fault. SMRT informed commuters through the usual channels, including regular station and train announcements.