Usage Rates and Waiting Times for Cross-border Point-to-point and Taxi Services between Singapore and Johor Bahru
Ministry of TransportSpeakers
Summary
This question concerns the usage rates and accessibility of cross-border taxi services between Singapore and Johor Bahru, as raised by Ms Joan Pereira. Minister Chee Hong Tat reported that Singapore-registered taxis completed approximately 4,000 trips to Larkin Sentral Terminal between August 2023 and August 2024. He clarified that passenger waiting times are not tracked because services are concentrated at Ban San Street Terminal or arranged via advance bookings. There are currently no plans to increase the number of designated pick-up and drop-off points, as such changes would require bilateral agreement with Malaysia. Any future expansion must also consider service demand, traffic congestion, and the impact on the livelihoods of local taxi and private hire car drivers.
Transcript
55 Ms Joan Pereira asked the Minister for Transport (a) what are (i) the current usage rates of cross-border point-to-point transport services between Singapore and Johor Bahru and (ii) the average waiting times for a cross-border taxi in Singapore; and (b) whether the Ministry will consider increasing the number of pick-up and drop-off points in Singapore and Johor Bahru for cross-border taxies to afford greater convenience and accessibility to travellers.
Mr Chee Hong Tat: Between August 2023 and August 2024, Singapore-registered taxis completed around 4,000 cross-border trips between Singapore and Larkin Sentral Terminal in Johor Bahru.
Licensed cross-border taxis are available for hire at Singapore’s Ban San Street Terminal. Alternatively, passengers who wish to make advance bookings for Singapore cross-border taxis may contact local taxi operators via their hotlines to arrange pick-up from their desired locations. Given that the pick-up arrangements depend on commuters’ preference, the Land Transport Authority does not track passenger waiting times for cross-border taxis.
We currently have no plans to expand the number of designated pick-up and drop-off points for cross-border taxis in Singapore. Any such discussion will have to be based on the demand for cross-border taxi services and take into consideration the impact of expanding such services on traffic congestion and demand for other modes of cross-border transport, as well as the livelihoods of local taxi and private hire car drivers. It will also be subject to bilateral agreement with Malaysia.