Update on Traffic Police and Driving Schools' Efforts at Preventing Use of Queue-jumping Bots

14 Mr Melvin Yong Yik Chye asked the Minister for Home Affairs (a) whether he can provide an update on how the Traffic Police has worked with the driving schools to prevent the use of queue-jumping bots to secure driving simulator slots; and (b) whether the actions taken have been effective in reducing the use of queue-jumping bots.

Mr K Shanmugam: The Traffic Police (TP) has been working with the driving schools to put in place measures, such as restricting suspicious logins with tell-tale signs of bots, requiring CAPTCHA authentication and suspending accounts that are found to be using bots. That said, while these measures will deter, they will not be able to entirely eliminate all such bot activity, as bots are evolving in sophistication and becoming harder to detect.