Rejected Flexible Work Arrangement Requests Since December 2024

28 Ms Eileen Chong Pei Shan asked the Minister for Manpower (a) how many Flexible Work Arrangement (FWA) requests have been rejected since December 2024; (b) what are the grounds for rejection; and (c) what is the number of complaints received on the improper handling of FWA requests.

Dr Tan See Leng: The Member may refer to the reply to Parliamentary Question No. 59 for the Sitting on 22 September 2025 for replies to part (a) and (b). [Please refer to ​"Acceptance and Rejection Rates for Flexible Work Arrangement Requests, and Top Three Reasons for Rejecting", Official Report, 22 September 2025, Vol 96, Issue 2, Written Answers to Questions section.]

For part (c), since the Tripartite Guidelines on Flexible Work Arrangement Requests (TG-FWAR) took effect in December 2024, the Tripartite Alliance for Fair and Progressive Employment Practices (TAFEP) has received one complaint in July 2025, where the outcome of an FWA request was communicated verbally instead of in writing. TAFEP has worked with the company to revise its processes to be in line with the TG-FWAR.

Employers who face challenges implementing the TG-FWAR, or employees who feel that their FWA requests are not properly considered, may approach TAFEP for assistance.