Written Answer to Unanswered Oral Question

Reducing Mobile Roaming Charges across ASEAN

Speakers

Summary

This question concerns Dr Lim Wee Kiak's inquiry regarding the progress of reducing mobile roaming charges within ASEAN to support business and tourism. Minister for Communications and Information Assoc Prof Dr Yaacob Ibrahim highlighted that local operators have already introduced affordable daily unlimited data roaming packages for popular ASEAN destinations. He noted that these plans, typically ranging from $15 to $19 daily, offer better value than pay-as-you-use services and are increasingly expandable across multiple countries. Furthermore, ASEAN Ministers endorsed a proposal in November 2015 to develop the ASEAN Framework on International Mobile Roaming to collectively lower rates. Singapore is working with member states to complete this Framework by next year to further promote transparent and affordable services across the region.

Transcript

20 Dr Lim Wee Kiak asked the Minister for Communications and Information whether there has been progress in reducing mobile roaming charges across ASEAN to promote business and tourism.

Assoc Prof Dr Yaacob Ibrahim: Tangible progress has been made in reducing roaming rates in the region in recent years, particularly for data roaming. Mobile operators in ASEAN, including our local operators, have introduced a number of innovative, transparent and affordable data roaming plans, such as daily unlimited data roaming packages. These plans typically charge lower rates than existing pay-as-you-use roaming services. For example, our local operators offer unlimited data roaming plans for mobile users who travel to popular ASEAN destinations like Malaysia, Indonesia, Thailand and the Philippines for a flat rate of $15 to $19 a day. These are much more affordable than pay-as-you-use services. Over the past year, some operators have also expanded their offerings so that customers can use their data packages across several ASEAN countries.

We believe that consumers and businesses will benefit from the various efforts to reduce roaming rates and we will continue to do more. In November 2015, the ASEAN Ministers responsible for Telecommunications and Information Technology endorsed the proposal to develop an ASEAN Framework on International Mobile Roaming to lower international mobile roaming rates between member states.

The Framework aims to collectively promote transparent and affordable international mobile roaming charges in the region. Singapore has been working with other ASEAN member states to develop this Framework, which is targeted for completion by next year.

MCI and IMDA will continue to promote transparent and affordable mobile roaming services in ASEAN to enhance regional integration and benefit businesses and consumers in the region.