Percentage of ActiveSG Credits Unused as of 31 December 2022
Ministry of Culture, Community and YouthSpeakers
Summary
This question concerns the percentage of unused ActiveSG credits as of 31 December 2022 and whether expiry dates will be extended following pandemic-related closures. Dr Lim Wee Kiak asked for these statistics and if extensions would be granted, given that many programmes were previously cancelled. Minister for Culture, Community and Youth Edwin Tong Chun Fai explained that unconditional extensions were provided until 31 December 2022, with a final extension to 31 December 2023 for members who utilized credits at least once in 2022. He stated that no further extensions will be issued as facilities and programmes have resumed normal operations, with offerings increased by 70% in 2022 to support usage. As of year-end 2022, approximately 639,000 ActiveSG members still held remaining credits in their e-wallets.
Transcript
32 Dr Lim Wee Kiak asked the Minister for Culture, Community and Youth (a) what percentage of ActiveSG credits has been left unused as of 31 December 2022; and (b) whether the Ministry will extend the expiry date of the unused ActiveSG credits considering that many ActiveSG programmes have been cancelled and facilities closed due to the COVID-19 pandemic.
Mr Edwin Tong Chun Fai: Since 2014, new Singapore Citizen and Permanent Resident members who sign up for ActiveSG membership will be given free ActiveSG credits worth $100. ActiveSG members who utilise their credits at least once during the year could have their balance credits extended to the end of the following year. This would mean that the credits would be valid for more than a year, to the end of the subsequent year.
In addition to this, given that there were fewer opportunities to utilise the credits during the COVID-19 period, SportSG granted ActiveSG members further unconditional extension of any unused credits for further successive periods up to 31 December 2022, that is, even if no credits were utilised in the course of the year.
ActiveSG members who have utilised their credits at least once in the course of 2022, could have their balance credits extended up to 31 December 2023.
Apart from this, there will be no other extensions of credit to ActiveSG members. The credits have already been valid (and extended) for a period of time, and, since early 2022, SportSG’s facilities and programmes have resumed to pre-COVID-19 norms. Members have been able to use their ActiveSG credits to book a sports facility or sign up for a sports programme. To accommodate more users, SportSG also increased its number of programmes by 70% in 2022 as compared to 2021.
As of 31 December 2022, about 639,000 ActiveSG members have remaining credits in their e-wallets.
SportSG will continue to encourage and support Singaporeans to participate widely and actively in sports and physical activities through other existing and new measures and programmes.