Written Answer

One-stop Platform for Family Members or Legal Representatives of Deceased Persons to Obtain Legal Documents

Speakers

Summary

This question concerns Miss Rachel Ong’s proposal for a one-stop platform enabling family members or legal representatives to retrieve a deceased person's insurance and financial records upon producing required legal documents. Senior Minister Teo Chee Hean responded that the My Legacy portal was launched in January 2020 under the LifeSG initiative to centralize end-of-life and post-death administrative services. The platform features a My Legacy Vault where users can securely store bank account details, insurance policies, CPF nomination statuses, and legal documents like Lasting Power of Attorney. Individuals can designate trusted persons to access this information to facilitate estate administration, with the option to grant access either before or after death. This integrated portal coordinates public and private sector services to provide a convenient, one-stop solution for citizens managing post-death financial matters.

Transcript

1 Miss Rachel Ong asked the Prime Minister whether there can be a one-stop platform for family members or legal representatives of deceased persons to obtain the deceased's list of insurance policies and financial accounts on producing the death certificate and required legal documents in order to facilitate post-death financial administration matters.

Mr Teo Chee Hean (for the Prime Minister): A range of private and public sector service providers are involved in post-death administrative matters. The Ministry of Health, Public Service Division and the Smart Nation and Digital Government Group launched the My Legacy portal in January 2020. The portal, currently in beta testing, aims to be a one-stop platform for end-of-life, palliative care and post-death matters, and to make planning easy and convenient. This is part of the LifeSG initiative to integrate and bundle Government and private sector services, to help citizens access services and information that are relevant to them.

The portal has a My Legacy Vault feature that allows users to plan, store and share legal, healthcare and estate matters securely with the people they trust. This includes storing of financial information such as CPF nomination status, bank account details, insurance policies, and legal documents such as Lasting Power of Attorney. Users can designate trusted persons such as family members to access these documents, with the option to also allow access before death has occurred, to facilitate post-death administration matters.