Measures to Protect Elderly CPF Members against Scams Using Stolen Singpass Credentials via Remote Access

50 Mr Zhulkarnain Abdul Rahim asked the Minister for Manpower in light of recent reports of victims being scammed of their CPF monies after their CPF accounts have been accessed remotely using their stolen Singpass credentials (a) what are the measures that CPF Board will take to protect elderly CPF members against such scams; and (b) whether CPF will consider two-factor authentication or notification to the member or his designated next-of-kin before such withdrawals are made.

Dr Tan See Leng: The Ministry of Manpower will be addressing the issue of malware-related scams in Parliament on 4 July. [Please refer to "Safeguards to Prevent Loss of CPF Savings Through Malware-related Scams", Official Report, 4 July 2023, Vol 95, Issue 106, Oral Answers to Questions section.]