Enabling Cashcard Top-up on PayNow System
Prime Minister's OfficeSpeakers
Summary
This question concerns MP Ong Teng Koon’s proposal to link NETS CashCards with PayNow to enable seamless mobile top-ups for motorists’ Electronic Road Pricing (ERP) and car park payments. Deputy Prime Minister Tharman Shanmugaratnam explained that original physical CashCards require contact points for top-ups, unlike CEPAS-based cards or systems like EZ-Pay which support automatic or smartphone-enabled billing. He noted that although the original CashCard is currently the only card accepted at all car parks, older facilities are being upgraded to accept newer payment standards. The Deputy Prime Minister highlighted that the government is transitioning toward more efficient technologies to eliminate the hassle of manual top-ups for motorists. Furthermore, the upcoming next-generation ERP 2.0 system will utilize cardless payment technology to further improve the commuting experience for all road users.
Transcript
1 Mr Ong Teng Koon asked the Prime Minister whether the Ministry will consider linking cashcards with the PayNow payment system in order to allow for seamless topping up of cashcards from mobile apps instead of via a physical top-up machine as cashcards are the only cards accepted across all payment platforms for motorists' payments, including ERP and car parks.
Mr Tharman Shanmugaratnam (for the Prime Minister): Mr Ong's question refers to the CashCard issued by Network for Electronic Transfers (NETS), which can be used by motorists for Electronic Road Pricing (ERP) and car park payments. However, there are also other payment options.
The existing NETS CashCard is a physical stored value facility that has been in use since 1995. The stored value in the CashCard can be topped up at NETS top-up machines, any local bank automated teller machine (ATM), and at terminals at some convenience store chains3. This existing CashCard cannot be topped up through mobile apps or Internet banking, such as through PayNow, as it requires a physical contact point for topping up.
Besides the NETS CashCard, however, there are other options for motorists and those using public transit, namely, the ez-link card and NETS FlashPay card. These cards are based on the Contactless e-Purse Application Standard (CEPAS). There are a few convenient ways to top up CEPAS cards, such as through automatic top-ups via General Interbank Recurring Order (GIRO), credit and debit cards or via smartphones4, which remove the hassle of performing manual top-ups. Motorists can also sign up for electronic payment of ERP fees via EZ-Pay or NETS CashCard. These latter payment methods allow motorists to pay for ERP charges directly with their credit or debit cards.
As for car parks, Mr Ong is right to say that the CashCard is the only payment card that can be accepted in all car parks. Most car parks are already on the Electronic Payment System and accept both the CashCard and CEPAS cards. However, some of the older car parks cannot accept CEPAS cards but these are a declining minority, as car park operators upgrade their systems.
Upcoming developments, such as the Land Transport Authority's next generation ERP 2.0 system, will be based on newer and more efficient technology, including cardless payments, to further improve motorists' experience.