Change in Singapore Polytechnic's Course Management System in October 2023 and Resultant Impact on Students

24 Assoc Prof Jamus Jerome Lim asked the Minister for Education (a) whether there was a technical outage caused by a system change in the Singapore Polytechnic course management system at the start of the semester on 16 October 2023; (b) if so, how many students were affected by this event; and (c) how did the Singapore Polytechnic administration address any loss of learning as a result.

Mr Chan Chun Sing: Since the start of the semester on 16 October 2023, there has been no technical outage in Singapore Polytechnic to date.

All polytechnics, including Singapore Polytechnic, had switched their Continuing Education and Training course registration to a new system, the Skills Training and Enhancement Portal from the October 2023 Semester. Students and sponsoring companies were informed of the change in advance and most were onboarded smoothly. Any learners in need of further assistance with the new system can approach Singapore Polytechnic for support.