Written Answer to Unanswered Oral Question

Cases of Parents Harassing or Abusing Teachers

Speakers

Summary

This question concerns the inquiry by Mr Leon Perera regarding the frequency of parental harassment against teachers and the available measures for safe working environments and redress. Minister for Education Ong Ye Kung responded that while cases are rare, MOE introduced the Guidelines for School-Home Partnership in 2019 to promote positive school-home relationships. Teachers experiencing abuse can notify School Leaders or MOE, who will then intervene with parents to address the inappropriate behavior and ensure mutual respect. In cases where a teacher’s physical safety is endangered, MOE and the school will provide the necessary support for filing a police report. Furthermore, professional counselling support is extended to affected educators to assist in their recovery and maintain their well-being following any instance of harassment.

Transcript

26 Mr Leon Perera asked the Minister for Education (a) how many cases of parents harassing or abusing teachers have occurred yearly from 2015 to 2018; (b) what measures are in place to ensure that teachers have a safe working environment; and (c) what measures are in place to ensure that teachers who are harassed or abused have access to channels to seek counselling and redress.

Mr Ong Ye Kung: Parents in Singapore are supportive of our schools and work well with our teachers. We have very few cases of harassment or abuse by parents.

Teachers and School Leaders are expected to accord appropriate respect and courtesy to parents when engaging them, and MOE expects the same from parents in their interactions with our educators. At the start of 2019, MOE developed and shared the Guidelines for School-Home Partnership with parents on fostering positive school-home partnerships. This is in recognition of the need for parents and teachers to work closely together to support the children's holistic development. The guidelines also provide greater consistency of practice within and across schools. Parents have been supportive of these guidelines.

On rare occasions when parents use abusive words or threaten teachers, they can inform their School Leaders or MOE, who will follow up with the parents. Where a teacher's safety is threatened, MOE and the school will support the teacher in making a police report. Counselling support from MOE will also be extended to the affected teachers where required.