Written Answer to Unanswered Oral Question

Training and Help for Teachers to Cope with Stress

Speakers

Summary

This question concerns mechanisms for resolving parent-teacher disputes, strategies for managing teacher stress, and the availability of psychological well-being services. Mr Muhamad Faisal Bin Abdul Manap raised these inquiries, prompting Minister Ng Chee Meng to highlight parent engagement resources, specialized training, and school leadership support. The Minister detailed measures such as work allocation guidelines, regular manpower reviews, and protected vacation time to ensure that teacher workloads remain manageable. Furthermore, the Ministry provides dedicated professional counsellors for individual emotional support and conduct workshops focused on stress management and handling difficult conversations. Teachers are also encouraged to communicate workload concerns with supervisors to maintain their well-being and receive guidance during complex parent interactions.

Transcript

35 Mr Muhamad Faisal Bin Abdul Manap asked the Minister for Education (Schools) (a) what services or mechanisms are available to teachers to resolve disputes between parents and teachers; (b) how does the Ministry address work-related stress faced by teachers; and (c) what services are available to teachers who cater to their psychological well-being.

Mr Ng Chee Meng: Our schools seek to establish positive and mutually respectful partnerships with parents. In doing so, they are supported with resources, such as a Parent Engagement Guide, and teachers are also given training in parent engagement skills. In cases where teachers need help in engaging parents, they can seek advice and guidance from their school leaders. When needed, school leaders will engage the parents directly.

With regard to work-related stress, measures have been put in place to support and guide schools in teacher work allocation. We also regularly review resources provided to schools, including manpower support, to ensure that schools are able to implement their programmes well while keeping the work assigned to teachers manageable. In addition, teachers are provided with protected vacation time to enable them to rest and recharge.

Our teachers are strongly encouraged to share and discuss their concerns about workload with their supervisors and school leaders. Should they need emotional and psychological support, there are dedicated professional counsellors within the Ministry of Education who provide counselling support to individual teachers. These professional counsellors also conduct workshops for teachers in areas, such as managing difficult conversations and work with the teachers on stress management.

The well-being of our teachers is important and we will continue to support them in managing their work and workload.