Support Mechanisms Available to Mitigate Mental Health Impact on Young Users of AI Platforms
Ministry of Digital Development and InformationSpeakers
Summary
This question concerns Dr Wan Rizal’s inquiry on support mechanisms to mitigate mental health impacts on young users interacting with AI platforms. Minister Josephine Teo responded that the Government equips students through school-based Cyber Wellness and Mental Health Education to ensure safe technology use and digital literacy. Parents are supported via the Digital for Life portal and National Library Board’s S.U.R.E. initiative, which provide resources on generative AI risks. For those affected, community providers such as TOUCH Community Services and CREST-Youth offer dedicated counselling and mental health interventions. These initiatives collectively aim to foster digital resilience and provide early assistance to youths navigating emerging AI technologies.
Transcript
32 Dr Wan Rizal asked the Minister for Digital Development and Information what support mechanisms are available to young users and their families to mitigate the mental health impact on young users arising from interactions with artificial intelligence platforms, particularly those designed to simulate human interactions.
Mrs Josephine Teo: Research on the impact of artificial intelligence (AI) platforms on mental health is still nascent and there is no conclusive evidence to date.
The Government’s approach has been to equip Singaporeans, including young users, to use technology in a safe, healthy and balanced manner. For example, Cyber Wellness and Mental Health Education lessons are taught in schools as part of the Ministry of Education’s Character and Citizenship Education curriculum. Through the lessons, students are taught to be safe, respectful and responsible online users. They also learn to take care of their mental well-being, differentiate between stress and distress, regulate their emotions and seek help early. Across various subjects, students also acquire relevant digital literacies, such as to critically evaluate communication with AI technologies, collaborate with one another using AI, and use AI tools safely and responsibly.
To equip parents to guide their children’s online interactions and support their digital well-being, the Infocomm Media Development Authority (IMDA) offers bite-sized resources on the Digital for Life (DfL) portal. In addition, programmes, such as the recently concluded DfL Festival, provide opportunities for parents and children to learn about emerging technologies and how to protect themselves against online harms.
The National Library Board’s Source, Understand, Research, Evaluate (S.U.R.E.) initiative also offers resources on the benefits and risks of technology, including generative AI.
For families who suspect their child is struggling with mental health issues arising from digital technology use, including interactions with AI platforms, they can seek help from community service providers, such as TOUCH Community Services, which runs counselling and intervention programmes for youths affected by cyber and mental wellness issues. Young users may also approach Youth Community Outreach Teams (or CREST-Youth) and Youth Integrated Teams, which provide mental health services to youths aged 12 to 25.