Written Answer to Unanswered Oral Question

Singaporean Long-term Care Workers' Salary and Career Prospects

Speakers

Summary

This question concerns Assoc Prof Daniel Goh Pei Siong’s inquiry regarding the percentage of Singaporean long-term care (LTC) workers and measures to improve their salaries and career prospects. Minister for Health Gan Kim Yong stated that locals comprise about four in ten LTC workers, with higher concentrations in home and centre-based settings than in residential care. To bolster the sector, the government provides training subsidies and grants like the Community Care Manpower Development Award while utilizing the Healthcare Productivity Fund for job redesign. Minister for Health Gan Kim Yong also highlighted that over $200 million was extended between 2012 and 2017 to raise salaries, yielding an average 30% increase for local workers. Finally, a new Healthcare Skills Framework is being developed with SkillsFuture Singapore to define career pathways and the competencies required for progression in the industry.

Transcript

64 Assoc Prof Daniel Goh Pei Siong asked the Minister for Health what percentage of long-term care workers are Singaporeans and what is being done to improve long-term care workers' salary and career prospects.


Mr Gan Kim Yong: Based on data submitted last year by long-term care (LTC) providers receiving government subvention, about 4 in 10 workers in the sector were locals. The proportion of locals varies across care settings within the LTC sector. Home and centre-based care settings have a higher proportion of locals than in residential care facilities such as nursing homes, where workers have to do shift work and care for less ambulant clients.

As the LTC sector grows and evolves, MOH and the Agency for Integrated Care (AIC) have stepped up our efforts to improve career prospects and salaries of LTC workers, as well as strengthened our support for skills development and productivity improvement.

MOH works closely with AIC to provide scholarships and grants, to make training opportunities more accessible to workers. For instance, training subsidies are provided to support workers' development in areas such as clinical skills, leadership and people management through basic modular courses offered by AIC-appointed Learning Institutes. Service providers can also tap on the Community Care Manpower Development Award to sponsor staff for advanced formal training in nursing, physiotherapy, occupational therapy, speech therapy, social work and healthcare management.

MOH has also been supporting the LTC sector in process improvements, adoption of technology and use of assistive equipment under the Healthcare Productivity Fund (HPF). These efforts aim to facilitate job redesign, increase worker productivity, improve career prospects of employees, as well as allow employers to raise their salaries.

In tandem with our support for skills upgrading and productivity improvement efforts, MOH has extended over $200 million to raise the salaries of LTC staff across 59 LTC service providers between 2012 and 2017. This has led to an average increase of local LTC workers’ salaries by around 30% across providers that tapped on our funding support over this period.

Going forward, MOH is also working closely with SkillsFuture Singapore to develop a Healthcare Skills Framework which will articulate the roles, skills and competencies for each job role at different levels. Providers can use this framework as a reference to guide progression of staff in the healthcare industry, including the LTC sector.

We will continue to work with LTC providers to improve career opportunities and regularly review salaries of LTC staff to ensure that they are adequately recognised for their contributions.