Reviewing Conduct of Insurers with Unreasonable Behaviour when Assessing Claims by Accident Victims

92 Mr Low Wu Yang Andre asked the Prime Minister and Minister for Finance whether the Ministry will take steps to (i) review the conduct of insurers who have demonstrated unreasonable behaviour in assessing claims by victims of accidents and (ii) strengthen its regulatory framework to discourage insurers from engaging in overly litigious behaviour against vulnerable third-party claimants.

Mr Gan Kim Yong (for the Prime Minister): The Member may want to refer to the Monetary Authority of Singapore's response to similar questions filed by Mr Liang Eng Hwa and Mr Ng Shi Xuan for the Sitting on 4 November 2025. [Please refer to ​"Monitoring of Cases and Actions Taken against Errant Insurance Companies Preventing Legitimate Claims", Official Report, 4 November 2025, Vol 96, Issue 9, Written Answers to Questions section; and ​"Complaints of Unsatisfactory or Disputed Insurance Claims", Official Report, 4 November 2025, Vol 96, Issue 9, Written Answers to Questions for Oral Answer not Answered by End of Question Time section.]