Reasons for Recent Telecommunication Disruptions and Steps to Address Root Causes

35 Mr Neil Parekh Nimil Rajnikant asked the Minister for Digital Development and Information (a) what are the causes for the recent spate of telecommunications disruptions that Singaporeans have had to face, the latest being a disruption to Singtel services on 24 October 2024; and (b) what steps are being taken by the telecommunications service providers and the Government agencies to address the root causes of these disruptions.

Mrs Josephine Teo: The issue of recent telecommunication service disruptions and steps being taken to address them was addressed in the Ministry of Digital Development and Information's response to a similar Parliamentary Question filed by Mr Saktiandi Supaat, which was published in the Hansard for the 12 November 2024 Parliament Sitting. [Please refer to "Penalties for Service Outages that Affected Mobile Network, Broadband Internet and Subscription Television Services in 2024", Official Report, 12 November 2024, Vol 95, Issue 146, Written Answers to Questions for Oral Answer not Answered by End of Question Time section.]