Consular Assistance to Singaporeans or Their Family Members who Suffer Serious Injuries Overseas

25 Mr Ang Wei Neng asked the Minister for Foreign Affairs what kind of assistance can the Ministry offer to (i) Singaporeans who suffer serious injuries overseas and (ii) Singaporeans who have family members who suffer fatalities overseas.

Dr Vivian Balakrishnan: Assisting Singaporeans in distress is a priority for the Ministry of Foreign Affairs (MFA). When we learn of Singaporeans who are seriously injured overseas, our immediate focus is to ascertain their status. We will quickly reach out to local authorities and medical institutions to check on the condition of the affected Singaporeans, and then ensure that they receive the necessary medical attention. We will assist to inform their next-of-kin in Singapore and render consular assistance to these family members. This may include linking them up with local doctors or providing information to facilitate medical repatriation if the families decide to bring their injured loved ones home for treatment.

For Singaporeans who have passed away overseas, MFA will advise their next-of-kin on the procedures in relation to funeral services, local cremation, and/or the repatriation of the bodies. We will help the families reach out to the relevant local authorities to obtain the necessary documentation to repatriate the body or the cremated remains.

Singaporeans who are travelling overseas are reminded to take precautions to ensure their personal safety. Prior to their departure, Singaporeans are strongly encouraged to monitor the situation at their destinations and e-register with MFA. Singaporeans are advised to purchase comprehensive travel insurance to cover unexpected expenses, including medical costs, during their overseas trips.