Assessment of Effectiveness and Extension of Courier Hub Scheme to More Estates
Ministry of National DevelopmentSpeakers
Summary
This question concerns the effectiveness and expansion of the Courier Hub Scheme, with Ms Valerie Lee inquiring about application numbers and mandatory implementation for parcel sorting. Minister for National Development Chee Hong Tat stated that the scheme has grown to 89 car parks with 30 applications received as of February 2026. While the scheme improved delivery efficiency and reduced vehicle trips, Minister for National Development Chee Hong Tat highlighted constraints such as residents' parking needs and noise. The Ministry will monitor the scheme alongside other last-mile solutions but will not make it mandatory for all HDB parcel sorting at this time. Future reviews will continue to evaluate the impact on residential blocks to ensure the scheme remains viable alongside other delivery innovations.
Transcript
50 Ms Valerie Lee asked the Minister for National Development (a) whether an update can be provided on the Courier Hub Scheme; (b) how many applications has been received since the start of the scheme; (c) how effective has the scheme been; and (d) whether the Ministry will consider making it mandatory for all parcel sorting activities within HDB estates islandwide to be governed by this scheme.
Mr Chee Hong Tat: The growth of e-commerce in recent years has led to an increase in the volume of online purchases and deliveries. To improve efficiency of last-mile deliveries in residential estates and alleviate congestion at the main hubs of courier companies, the Urban Redevelopment Authority and the Housing and Development Board (HDB) launched the Courier Hub Scheme in September 2024, where courier companies can apply to use car park lots for sorting and dispatch of parcels to walkers.
HDB has expanded the scheme to offer more options to courier companies. HDB currently offers 89 multi-storey car parks under the scheme, up from 50 at its launch. As of 16 February 2026, HDB has received 30 applications from courier companies. Courier companies using the scheme have reported efficiency gains which have enabled residents to receive their parcels faster, with fewer trips required by delivery vehicles.
However, there are constraints on how many car parks HDB can offer under the scheme. We have to prioritise residents' parking needs and consider the impact on surrounding residential blocks such as noise. We will monitor and review the scheme, alongside other solutions for last-mile delivery and parcel sorting.